* denotes required fields *Inquiry details please select About member registration and member information About the product (product specifications, usage, etc.) Repairs and replacements Returns and Refunds Confirming and changing your order About delivery of ordered products About the event others *name *telephone number *email address Order number Order number (only when purchasing from the official website) *Product name *Image showing the defective part *Image to confirm your purchase Screenshots of the order completion email, photos of receipts, etc. *Inquiry content (main text) Attached image (less than 10MB) *We are closed on Saturdays, Sundays, and holidays for email replies and product shipments, so we will respond on the next business day. *Online orders are accepted 24 hours a day, 365 days a year. *Please note that depending on the content of your inquiry, it may take several days for us to respond. Email reception settings *Due to the security settings of each carrier such as docomo, au, softbank, etc., emails may not be delivered correctly if they are recognized as being rejected by the user, or if the customer has set up domain-specific reception to prevent spam. Please set up your email to receive emails from the following domains. 【@nuvie.jp】
